Remote IT Support for Organisations across Perth and Western Australia

Making a difference for young people in need.

Who's This Perfect For

Small Business

Remote/Hybrid Offices

Not-For-Profits

Education Institutions

Schools (primary)

Schools (Secondary)

MEET THE FOUNDER & CEO

Hey, I'm Andrew!

We specialize in delivering tailored IT support services that prioritise support for small businesses. With our expertise, you can watch your business thrive as we provide clear and effective solutions designed to support your business and enhance your operations. Let us empower you to achieve your business goals.

Collaborative IT Support

Steadfast Management

Compassionate Consulting

When we meet business managers for the first time, this is what we hear ...

Collaboration and workflow disruptions
There's a "GAP" between the IT department and Staff, leading to misunderstandings, poor business decisions, and outcomes.

Escalating Cyber threats
We are concerned about our student and school data with the escalating cyber threats.

Lack of Education and guidance
No-one is checking emerging technology. There's a serious lack of guidance and education in IT.

Growing Compliance burden
Technology is changing faster and our teachers can't keep up. Do you provide professional development days in IT?

We feel your pain, We're here to help.

We support organisations just like you.

Helpdesk Support

Phone and email support for reactive events, general enquiries, and guidance.

Centralised Services

Automation and Self-Healing applied to your cloud and physical environments.

Professional Services

Project outcomes involving roll-out phases, planning, structure, and management.

Light

Technology should be a tool for freedom, not a source of stress.

We deliver technology awareness training to shine a light and provide understanding.

Support & Love

The IT sectors' habit of Sowing Fear & Claiming Superiority never helped anyone.

We serve our clients wholeheartedly.

Wisdom

Wisdom starts with not being ignorant, nor fearful. We honour our clients, respect, and understand their goals; both technical and invested.

Super Simple 3 Step Process

Schedule a Phone-Call

Where we discuss your goals, desires, and outcomes. And determine if we are the right provider for your needs.

1-2 Scheduled Meetings

To determine the scope of services, technology used, and construct a relevant business proposal. this might include onsite visits depending on how you use technology.

Go Live with Services!

Once proposal and Terms are signed, we proceed on agreed action plan, and ongoing help-desk support!

Ready to get started?

Support for Support Initiative

At Pillar Tech Support, we are deeply committed to making a meaningful difference in the lives of at-risk children. Our Support for Support Initiative is designed to provide a way for essential IT support to give back into the community. We understand the challenges At-risk youth face, from homelessness to the lack of basic needs, and we aim to provide integrated support that addresses these issues head-on. By taking kids off the streets and reducing couch-surfing, we are not just offering temporary relief; we are laying the groundwork for lasting change in their lives.

We believe that helping struggling youth is not just a charitable act but a social responsibility that we all share. Donating through a charity is a good start, but we recognize that true impact comes from direct involvement. Our mission is to create a structured approach that allows us to provide hands-on support to those who need it most. This initiative is about more than just feeling good; it’s about maximizing our ability to create real, positive change in our communities. Together, we can combat youth abuse and homelessness, with the ultimate goal of establishing a refuge where these young people can find safety and support.

Every device we support in your business contributes to this vital cause, enabling us to provide essential services to local communities. From meeting basic needs like safe shelter and warm meals to addressing psychosocial challenges through professional counseling, we are committed to empowering youth on multiple levels. We help them pursue education, secure stable jobs, and develop the life skills necessary for independence. Each device supported translates into 60 minutes of critical assistance for at-risk youth, and it is your involvement that makes this transformative work possible. Together, we can create a brighter future for Australia’s youth, one step at a time.