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Remote IT Support for Organisations across Perth and Western Australia

Making a difference for young people in need.

“Andrew operates with the utmost integrity, yet is friendly, kind, and funny. His team are a breath of fresh air to the education sector”
Tracey Fynmore, Head of Learning, Melville SHS

IT Support & Management

Tech Support

Truly proactive management

Technology Alignment

IT Environment

Cloud/Physical underlying frameworks.

Virtual CIO Services

Collaboration

Start hitting technology goals

Professional Services

Projects

The occasional heavy lifting

We help organisations and schools overcome the trauma of digital dilemmas. Empowering teachers to passionately set kids up with a good foundation, equipped to navigate this growing digital world.

We’ve helped many businesses over the years; we’d love to be your virtual technology department too.

“Pillar focuses on forming personal client connections, understanding needs, and collaborating for future success.
Their expertise in relationships makes them the perfect tech partner.”
Sara Muir, Principle, SMRE
“Over the past 15 years, Andrew has consistently made himself available to help guide and support the youth of this nation.”
Simon Edwards, Teacher, DCC
“Pillar’s ability to identify and diagnose Wi-Fi problems around the school grounds were a great asset to our internal IT department.”
Liam Christinus, Property & Works, SBC
“Andrew is passionate about seeing change in youth, and will use whatever resources available to achieve this.”
Samuel Burke, Teacher ABS
“Having previously worked alongside Andrew, this new venture into the education sector resonates with who he’s always been.”
Jesse Broere, Print Specialist, PC

When we meet business managers for the first time,
this is what we hear ...

  • Collaboration and workflow disruptions

    There's a "GAP" between the IT department and Staff, leading to misunderstandings, poor business decisions, and outcomes.
  • Spiraling and confusing costs
    Our IT budget is never enough; replacing IT equipment is costly.
  • Escalating Cyber threats
    We are concerned about our student and school data with the escalating cyber threats.
  • Growing Compliance burden
    Technology is changing faster and our teachers can't keep up. Do you provide professional development days in IT?
  • Lack of Education and guidance
    No-one is checking emerging technology. There's a serious lack of guidance and education in IT.
We also know that if you don’t have a process for educating staff with new technology, it’ll just add to the pile of stress and pressure.

... We feel your pain. We're here to help.

We support organisations just like you.

We understand you need to plan and budget; our core delivery areas focus on technology impact and business outcomes. All our support packages include Technology alignment and Virtual CIO services as part of our commitment for an accessible monthly fee. 

Helpdesk Support

Phone and email support for reactive events, general enquiries, and guidance.

Centralised Services

Automation and Self-Healing applied to your cloud and physical environments.

Professional Services

Project outcomes involving rollout phases, planning, structure, and management.

Virtual CIO Services

Quarterly strategy meetings, review of services, deliverables, and emerging technologies. This service focuses on the collaboration and decision-making aspects.

Technical Alignment

Regular site visits dedicated to ensuring your technology aligns to the business goals. This service is about discipline and works to support the vCIO with a focus on the technology aspect.

"Pillar Tech Support facilitated technology outcomes, liaising with international stakeholders, crossing cultural lines, and providing concise and simple explanations which ensured consistent delivery of project milestones. Andrew's natural ability to simplify and translate the 'tech talk' makes him an easy recommendation to others."
Michael Greaves
Project Director, WPA

We're in it for the same reasons you are

the why behind our service

We want to help support you provide positive impact in children’s lives.

Light

Technology should be a tool for freedom, not a source of stress.

We deliver technology awareness training to shine a light and provide understanding.

Support & Love

The IT sectors' habit of Sowing Fear & Claiming Superiority never helped anyone.

We serve our clients wholeheartedly.

Wisdom

Wisdom starts with not being ignorant, nor fearful. We honour our clients, respect, and understand their goals; both technical and invested.

Turn necessary costs into change

Switching your IT services to Pillar has been made incredibly easy. We take care of the heavy lifting for you, providing a phased approach related to milestones and impact. Know the business impact and expected outcome at every step along the way.

Compare where your organisation is now, vs. where you want to be.

  • Your team’s productivity and collaboration will increase by 30% on average after we have streamlined your processes with technology and guided your team on how to use it effectively.
 
  • You will have peace of mind knowing that you are meeting your strict compliance obligations and mitigating against growing cyber threats.
Free review and action plan